Privacy Policy

Region Wholesale Electric Supply Co. ("RWESCO," "we," "us," or "our") operates the website rwesco.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

Create an account (name, email address, password)
Place an order (shipping address, phone number, payment information)
Contact us through our inquiry form (name, email, phone, company, message)
Sign in using Google SSO (name, email, profile picture)
Leave a product review (display name, review content)

Payment Information

Payment processing is handled by Stripe, a PCI-compliant third-party payment processor. We do not store your full credit card number, CVV, or other sensitive payment details on our servers. Stripe's privacy policy governs the collection and use of your payment information.

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

IP address and browser type
Pages visited, time spent, and navigation paths
Device information (operating system, screen resolution)
Referring website or search terms

We use Google Tag Manager and Google Analytics to collect and analyze this data to improve our website and services.

2. How We Use Your Information

We use the information we collect for the following purposes:

Process and fulfill your orders, including shipping and payment
Create and manage your user account
Communicate with you about orders, products, and promotions
Respond to your inquiries and provide customer support
Improve our website, products, and services
Prevent fraud and ensure the security of our platform
Comply with legal obligations

3. How We Share Your Information

We may share your information in the following circumstances:

Service Providers: We share information with third-party service providers who assist us in operating our business, including payment processors (Stripe), shipping carriers, and analytics providers (Google).
Suppliers: When you purchase products fulfilled by our supplier partners, we share necessary order and shipping details to facilitate delivery.
Legal Requirements: We may disclose your information if required by law, regulation, or legal process.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell your personal information to third parties.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. These include:

Essential Cookies: Required for website functionality, authentication, and shopping cart operations.
Analytics Cookies: Used by Google Analytics (via Google Tag Manager) to understand how visitors interact with our website.

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including encrypted data transmission (SSL/TLS), secure password hashing, and restricted access to personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and personal data by contacting us.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

Access and receive a copy of your personal data
Correct inaccurate personal data
Request deletion of your personal data
Object to or restrict processing of your personal data
Data portability

To exercise these rights, please contact us using the information below.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child, we will take steps to delete that information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Website: rwesco.com/contact
Company: Region Wholesale Electric Supply Co.