Region Wholesale Electric Supply Co.

Terms of Service

Last updated: April 19, 2026

Welcome to RWESCO.com. These Terms of Service ("Terms") govern your use of the website operated by Region Wholesale Electric Supply Co. ("RWESCO," "we," "us," or "our"). By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. Eligibility

Our website and services are intended for use by businesses, contractors, electricians, and professionals in the electrical trade. By using our website, you represent that you are at least 18 years of age and have the legal authority to enter into these Terms. If you are using our website on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.

2. Account Registration

To access certain features of our website, you may need to create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that violate these Terms or are used for fraudulent purposes.

3. Products and Pricing

We strive to provide accurate product descriptions, specifications, and pricing on our website. However:

  • Product images are for illustrative purposes and may vary from the actual product
  • Prices are subject to change without notice
  • We reserve the right to correct any pricing errors, even after an order has been placed
  • Product availability is not guaranteed and may change at any time
  • Specifications and descriptions are provided by manufacturers and suppliers; we do not guarantee their accuracy

All prices are listed in US Dollars (USD) and do not include applicable taxes or shipping costs unless otherwise stated.

4. Orders and Payment

By placing an order, you are making an offer to purchase the products. We reserve the right to accept or decline your order for any reason, including product availability, pricing errors, or suspected fraud.

  • Payment is processed securely through Stripe at the time of checkout
  • You authorize us to charge your selected payment method for the total order amount including taxes and shipping
  • Orders are not confirmed until payment has been successfully processed
  • You will receive an order confirmation with your order number after successful payment

5. Shipping and Delivery

  • Orders over $500 qualify for free standard shipping; orders under $500 are subject to a standard shipping fee
  • Estimated delivery times are provided for reference only and are not guaranteed
  • Risk of loss and title for products pass to you upon delivery to the shipping carrier
  • We are not responsible for delays caused by shipping carriers, weather, customs, or other factors beyond our control
  • It is your responsibility to provide accurate shipping information; we are not liable for delivery issues caused by incorrect addresses

6. Returns and Refunds

We want you to be satisfied with your purchase. Our return policy is as follows:

  • Returns must be requested within 30 days of delivery
  • Products must be in original, unopened, and resalable condition
  • Custom or special-order items may not be eligible for return
  • Return shipping costs are the responsibility of the buyer unless the return is due to our error
  • Refunds will be issued to the original payment method within 5–10 business days after we receive and inspect the returned item
  • A restocking fee of up to 15% may apply to certain items

To initiate a return, please contact us at [email protected] with your order number and reason for return.

7. Product Reviews

By submitting a product review on our website, you agree that:

  • Your review is based on your genuine experience with the product
  • You will not submit false, misleading, or defamatory content
  • We may remove reviews that violate these Terms or are inappropriate
  • You grant us a non-exclusive, royalty-free license to use, display, and reproduce your review content on our website

8. Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, product descriptions, and software, is the property of Region Wholesale Electric Supply Co. or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.

9. Prohibited Uses

You agree not to use our website to:

  • Violate any applicable laws or regulations
  • Engage in fraudulent activities or misrepresent your identity
  • Interfere with or disrupt the website's functionality or security
  • Attempt to gain unauthorized access to our systems or other user accounts
  • Scrape, crawl, or harvest data from our website without permission
  • Use automated systems (bots, scripts) to interact with our website
  • Transmit viruses, malware, or other harmful code

10. Disclaimer of Warranties

OUR WEBSITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT OUR WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, REGION WHOLESALE ELECTRIC SUPPLY CO. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF OUR WEBSITE OR PURCHASE OF PRODUCTS. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC PRODUCT OR SERVICE GIVING RISE TO THE CLAIM.

12. Indemnification

You agree to indemnify, defend, and hold harmless Region Wholesale Electric Supply Co., its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney's fees) arising from your use of our website, violation of these Terms, or infringement of any third-party rights.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Indiana, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Indiana.

14. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on this page with an updated "Last updated" date. Your continued use of our website after any changes constitutes your acceptance of the revised Terms.

15. Contact Us

If you have any questions about these Terms of Service, please contact us at:

  • Email: [email protected]
  • Website: rwesco.com/contact
  • Company: Region Wholesale Electric Supply Co.